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Business Process

2025

Change Job Process

Designing an intelligent, compliance-ready job change workflow for HR power users.

Enterprise

Web

Business Process

2025

Change Job Process

Designing an intelligent, compliance-ready job change workflow for HR power users.

Enterprise

Web

Role : Sole Product Designer
Product : GlobalLink HCM
Company : Transperfect
Timeline : 2 weeks (end - to- end)
Platform : Desktop web

Project Overview

GlobalLink HCM is TransPerfect's own enterprise HR platform built from scratch. Change Job sits at the critical junction between onboarding and termination, it's the workflow that handles manager reassignments, org transfers, promotions, and compensation changes. Every job change triggers role-based approvals and downstream tasks automatically, ensuring compliance, accuracy, and continuity across the employee record.

TransPerfect's HR team has years of deep experience using Workday. The design challenge wasn't fixing a broken product — it was building an entirely new one that earns trust from day one by speaking the language users already know, while delivering capabilities the incumbent never offered.

Project Overview

Design Challenge

GlobalLink HCM is greenfield. TransPerfect's HR team knows Workday deeply. The design had to feel immediately familiar without a single training session.

Design Challenge

GlobalLink HCM is greenfield. TransPerfect's HR team knows Workday deeply. The design had to feel immediately familiar without a single training session.

Two People. One Workflow

Users don’t read everything —
they scan, compare, and decide quickly.

The problem wasn’t lack of information, but how the information was presented.

Two People. One Workflow

Users don’t read everything —
they scan, compare, and decide quickly.

The problem wasn’t lack of information, but how the information was presented.

Prompt-first research

AI tools to extract PRD constraints fast. Every insight cross-checked. Goals reframed as intent statements, not UI actions, before any screen was designed.

Prompt-first research

AI tools to extract PRD constraints fast. Every insight cross-checked. Goals reframed as intent statements, not UI actions, before any screen was designed.

5 Screens. Smart Conditional Routing

Steps 3 and 4 are bypassed automatically when not required by the change type.

5 Screens. Smart Conditional Routing

Steps 3 and 4 are bypassed automatically when not required by the change type.

5 Screens. Smart Conditional Routing

Steps 3 and 4 are bypassed automatically when not required by the change type.

Entry Point - Zero learning cost

Initiated from employee profile via the related actions menu mirrored from Workday exactly.

Entry Point - Zero learning cost

Initiated from employee profile via the related actions menu mirrored from Workday exactly.

The Form - Conditional, Unified, Validated

All change types in one transaction. Fields surface conditionally. Invalid submissions blocked before they reach the server.

The Form - Conditional, Unified, Validated

All change types in one transaction. Fields surface conditionally. Invalid submissions blocked before they reach the server.

Make the invisible visible

HR needs to see what will trigger before submitting - but listing every downstream update is noise for 80% of changes.

Why accordion? Collapsed = glanceable for daily users. Expanded = full transparency for complex changes. One pattern, two needs covered.

Make the invisible visible

HR needs to see what will trigger before submitting - but listing every downstream update is noise for 80% of changes.

Why accordion? Collapsed = glanceable for daily users. Expanded = full transparency for complex changes. One pattern, two needs covered.

Right Context for each stakeholder

Same change, framed differently for HR vs Manager. HR sees full record detail. Manager sees business impact, plain language, fast mobile approval.

Right Context for each stakeholder

Same change, framed differently for HR vs Manager. HR sees full record detail. Manager sees business impact, plain language, fast mobile approval.

See the flow in motion

100% Compass. Zero custom components.

Workday's interaction patterns mapped onto Compass equivalents — so users feel at home from first click.

100% Compass. Zero custom components.

Workday's interaction patterns mapped onto Compass equivalents — so users feel at home from first click.

Shipped in 2 weeks. Trusted on first use.

Workday's interaction patterns mapped onto Compass equivalents — so users feel at home from first click.

Completed time : Median time for HR Partner submission through downstream to-dos
Downstream tasks : % completed without escalation or rework. Target: 90%+
Effective date accuracy : % of changes applied correctly across all systems on effective date
Blocked submissions : % of changes applied correctly across all systems on effective date

Shipped in 2 weeks. Trusted on first use.

Workday's interaction patterns mapped onto Compass equivalents — so users feel at home from first click.

Completed time : Median time for HR Partner submission through downstream to-dos
Downstream tasks : % completed without escalation or rework. Target: 90%+
Effective date accuracy : % of changes applied correctly across all systems on effective date
Blocked submissions : % of changes applied correctly across all systems on effective date