Business Process
2025
Change Job Process
Designing an intelligent, compliance-ready job change workflow for HR power users.
Enterprise
Web
Business Process
2025
Change Job Process
Designing an intelligent, compliance-ready job change workflow for HR power users.
Enterprise
Web
Role : Sole Product Designer
Team : Solo, with PM, engineering & HR stakeholders
Product : GlobalLink HCM
Company : TransPerfect
Timeline : 2 weeks (end-to-end)
Platform : Desktop web
Role : Sole Product Designer
Team : Solo, with PM, engineering & HR stakeholders
Product : GlobalLink HCM
Company : TransPerfect
Timeline : 2 weeks (end-to-end)
Platform : Desktop web
Project Overview
GlobalLink HCM is TransPerfect's own enterprise HR platform built from scratch. Change Job sits at the critical junction between onboarding and termination, it's the workflow that handles manager reassignments, org transfers, promotions, and compensation changes. Every job change triggers role-based approvals and downstream tasks automatically, ensuring compliance, accuracy, and continuity across the employee record.
TransPerfect's HR team has years of deep experience using Workday. The design challenge wasn't fixing a broken product — it was building an entirely new one that earns trust from day one by speaking the language users already know, while delivering capabilities the incumbent never offered.
Project Overview
GlobalLink HCM is TransPerfect's own enterprise HR platform built from scratch. Change Job sits at the critical junction between onboarding and termination, it's the workflow that handles manager reassignments, org transfers, promotions, and compensation changes. Every job change triggers role-based approvals and downstream tasks automatically, ensuring compliance, accuracy, and continuity across the employee record.
TransPerfect's HR team has years of deep experience using Workday. The design challenge wasn't fixing a broken product — it was building an entirely new one that earns trust from day one by speaking the language users already know, while delivering capabilities the incumbent never offered.
Design Challenge
GlobalLink HCM is greenfield. TransPerfect's HR team knows Workday deeply. The design had to feel immediately familiar without a single training session.
Design Challenge
GlobalLink HCM is greenfield. TransPerfect's HR team knows Workday deeply. The design had to feel immediately familiar without a single training session.
Two People. One Workflow
The same job change passes through two very different people. The HR Partner initiates it — they live in the record, they need every field, every effective date, every downstream consequence. The Manager approves it — they're on their phone between meetings and need the business impact in plain language, not a database view.
One workflow, two completely different information needs. Designing for the average of the two would have failed both.
Two People. One Workflow
The same job change passes through two very different people. The HR Partner initiates it — they live in the record, they need every field, every effective date, every downstream consequence. The Manager approves it — they're on their phone between meetings and need the business impact in plain language, not a database view.
One workflow, two completely different information needs. Designing for the average of the two would have failed both.
Prompt-first research
AI tools to extract PRD constraints fast. Every insight cross-checked. Goals reframed as intent statements, not UI actions, before any screen was designed.
Prompt-first research
AI tools to extract PRD constraints fast. Every insight cross-checked. Goals reframed as intent statements, not UI actions, before any screen was designed.
5 Screens. Smart Conditional Routing
Steps 3 and 4 are bypassed automatically when not required by the change type.
5 Screens. Smart Conditional Routing
Steps 3 and 4 are bypassed automatically when not required by the change type.
5 Screens. Smart Conditional Routing
Steps 3 and 4 are bypassed automatically when not required by the change type.
Entry Point - Zero learning cost
Initiated from employee profile via the related actions menu mirrored from Workday exactly.
Entry Point - Zero learning cost
Initiated from employee profile via the related actions menu mirrored from Workday exactly.
The Form - Conditional, Unified, Validated
All change types in one transaction. Fields surface conditionally. Invalid submissions blocked before they reach the server.
The Form - Conditional, Unified, Validated
All change types in one transaction. Fields surface conditionally. Invalid submissions blocked before they reach the server.
Make the invisible visible
HR needs to see what will trigger before submitting - but listing every downstream update is noise for 80% of changes.
Why accordion? Collapsed = glanceable for daily users. Expanded = full transparency for complex changes. One pattern, two needs covered.
Make the invisible visible
HR needs to see what will trigger before submitting - but listing every downstream update is noise for 80% of changes.
Why accordion? Collapsed = glanceable for daily users. Expanded = full transparency for complex changes. One pattern, two needs covered.
Right Context for each stakeholder
Same change, framed differently for HR vs Manager. HR sees full record detail. Manager sees business impact, plain language, fast mobile approval.
Right Context for each stakeholder
Same change, framed differently for HR vs Manager. HR sees full record detail. Manager sees business impact, plain language, fast mobile approval.
See the flow in motion
See the flow in motion
100% Compass. Zero custom components.
Workday's interaction patterns mapped onto Compass equivalents — so users feel at home from first click.
100% Compass. Zero custom components.
Workday's interaction patterns mapped onto Compass equivalents — so users feel at home from first click.
How success will be measured
Two weeks from PRD to handoff, with zero custom components. Because every pattern mapped to something the HR team already knew, the workflow went live without a training session.
The platform launches soon. these are the metrics the design is instrumented to move:
Completed time : Median time for HR Partner submission through downstream to-dos
Downstream tasks : % completed without escalation or rework. Target: 90%+
Effective date accuracy : % of changes applied correctly across all systems on effective date
Blocked submissions : % of invalid submissions caught by validation before reaching the server
How success will be measured
Two weeks from PRD to handoff, with zero custom components. Because every pattern mapped to something the HR team already knew, the workflow went live without a training session.
The platform launches soon. these are the metrics the design is instrumented to move:
Completed time : Median time for HR Partner submission through downstream to-dos
Downstream tasks : % completed without escalation or rework. Target: 90%+
Effective date accuracy : % of changes applied correctly across all systems on effective date
Blocked submissions : % of invalid submissions caught by validation before reaching the server
More Works
More Works
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Discuss about work or
just WANT TO SAY HI?
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